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Frequently Asked Questions — Affordable In-Home Appliance Repair

Have questions about our appliance repair services? You're in the right place. We've compiled the most common questions we hear from homeowners throughout Wichita, Derby, Goddard, Maize, Park City, and the surrounding Kansas communities. If you don't find what you're looking for below, give us a call — our phones are answered 24 hours a day, 7 days a week.


Call Us Anytime — West: 316-722-2011 | East: 316-618-0434 | Derby: 316-788-9275

About Our Service

  • What areas do you serve?

    Affordable In-Home Appliance Repair serves Wichita, Derby, Goddard, Maize, Park City, Kechi, Bel Aire, Eastborough, Andover, Colwich, Sedgwick, Valley Center, Haysville, Mulvane, Rose Hill, Benton, Newton, Augusta, and Douglas, Kansas. If you are not sure whether we cover your area, give us a call and we will be happy to confirm. We have three convenient phone lines — West: 316-722-2011, East: 316-618-0434, and Derby: 316-788-9275.

  • Do you offer same-day appliance repair?

    Yes — in most cases, we offer same-day service. We understand that a broken washer, dryer, refrigerator, or oven is not just an inconvenience — it disrupts your entire household routine. That's why we make every effort to get a factory-trained technician to your home the same day you call. Our phones are answered 24/7, so don't hesitate to reach out regardless of the time.

  • Is your service performed in my home, or do I need to bring my appliance in?

    All of our repairs are performed right in your home — there is no need to disconnect, transport, or drop off your appliance anywhere. Our technicians come to you fully equipped with the tools and a large inventory of commonly needed parts, which is why we are able to complete approximately 95% of repairs on the very first visit. No hauling required — we handle everything on-site.

  • How much does a service call cost?

    Our service call is free with a completed repair. Without a repair, the service call starts at $59.95. We also offer $10.00 off any repair with a part — one coupon per visit, not valid with other offers. We believe in upfront, transparent pricing so you always know what to expect before any work begins.

Repairs & Appliances

  • What types of appliances do you repair?

    We repair a wide range of home appliances including washers, dryers, refrigerators, freezers, ice makers, stoves, ovens, and garbage disposals. We service most major makes and models — including Samsung, LG, Whirlpool, GE, Maytag, Kenmore, Bosch, KitchenAid, Frigidaire, and many more. If you have an appliance not listed here, give us a call and we will let you know whether we can help.

  • What brands do you service?

    Our factory-trained technicians are experienced with virtually all major appliance brands, including Samsung, LG, Whirlpool, GE, Maytag, Kenmore, Bosch, KitchenAid, Frigidaire, Amana, Electrolux, Speed Queen, and more. If you are unsure whether we service your specific brand or model, call us and we will confirm before scheduling your appointment.

  • Do you offer emergency appliance repair?

    Yes. We offer emergency appliance repair services throughout our service area, including Wichita, KS and surrounding communities. Our phones are answered 24 hours a day, 7 days a week, so you can reach us any time a critical appliance breaks down. A broken refrigerator full of food or a washer that won't drain can't always wait — call us and we will do our best to get a technician out to you as quickly as possible.

  • Should I repair my appliance or replace it?

    This is one of the most common questions we get — and the honest answer depends on the age of the appliance, the cost of the repair, and the cost of a comparable new unit. As a general rule of thumb, if the repair cost is less than half the cost of a comparable new appliance and the unit is less than halfway through its expected lifespan, repair is usually the smarter investment. Our technicians will give you an honest assessment of your appliance's condition and repair cost so you can make an informed decision — we never recommend a repair that isn't in your best interest.

Scheduling & What to Expect

  • How do I schedule an appliance repair appointment?

    Scheduling is easy. Call us directly at one of our three phone numbers — West: 316-722-2011, East: 316-618-0434, or Derby: 316-788-9275 — or reach out through the Contact Us page on our website. Our phones are answered 24/7 and we will find the earliest available appointment that works for your schedule. In most cases, we can get a technician to you the same day you call.

  • What happens during the repair visit?

    When our technician arrives at your home, they will diagnose the issue with your appliance, explain what they found, and provide you with a clear repair estimate before any work begins. If you approve the repair, the technician will complete it on the spot in the vast majority of cases — 95% of our repairs are completed on the first visit because our trucks are stocked with a wide inventory of commonly needed parts. Once the repair is complete, the technician will test the appliance to confirm it is working correctly and answer any questions you have.

  • Is your repair work guaranteed?

    Yes — all of our work is guaranteed. We stand behind the quality of every repair our technicians perform. If you have any concerns after your service appointment, please call us right away and we will make it right. Customer satisfaction is our top priority, and we are not satisfied until you are.

  • What payment methods do you accept?

    We accept Visa, Mastercard, American Express, Discover, cash, and personal checks for your convenience. Payment is collected at the time of service once the repair is complete and you are satisfied with the results.

Still have questions? Call us anytime — our phones are answered 24/7 | affordableinhomeappliancerepair.com